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NSW rewrites its AI procurement playbook for 2026

·~1 min read

The NSW Department of Customer Service has published version 2 of its AI Procurement Framework, replacing the 2024 guidance that has shaped most state agency AI buying for the last eighteen months. The headline change is structural. A new mandatory AI schedule now attaches to standard ICT contracts whenever an agency buys a solution that uses generative AI. The schedule requires vendors to disclose model provenance at version level, training data sources at category level, the jurisdiction in which inference happens, red-team evidence specific to the agency use case, and a defined incident reporting obligation. Two clauses have real teeth. Silent model upgrades, where the underlying foundation model changes materially without notice, now trigger an agency exit right with refund. And vendors must provide ninety days notice before any feature deprecation that affects the contracted use case. The framework lands at the point where most agencies are renewing 2024-era pilots into production. If you sell AI into NSW, the RFP questions just got sharper. If you buy AI anywhere, this schedule is a defensible baseline. *TheAICommand. Intelligence, At Your Command.*

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